We are currently recruiting for a Fixed Term Services Assistant to join our Shoreside Passenger Operations team, at our Ferry Terminal in Southampton - working 28 hours per week until 30 September 2024. You'll be working in a unique and busy fast paced environment with an excellent opportunity to show your creativity and passion in delivering superb customer service.

You'll be working in a unique and busy fast paced environment with an excellent opportunity to show your creativity and passion in delivering superb customer service.

You will be responsible for the day-to-day running of the food and beverage offer within our terminal areas and ensuring first class service delivery.

You’ll need excellent face-to-face communication and customer service skills gained through significant experience within a ‘front-line’ customer orientated environment.

A hands on, proactive approach will be key to achieving the company/ department objectives.

Successful applicants will also need to possess excellent team player skills.

We can offer excellent training, experience and a full benefits package to the applicants who impress us with their customer service skills or all-round enthusiasm to develop in this exciting field.

Hours are worked on a rostered shift system operating over 7 days a week, including bank holidays, and will vary between early starts and late finishes.

What are we looking for?

• Barista trained an advantage but not essential

• Basic computer skills for stock ordering and cashing up processes

• An enthusiastic attitude

• Passion for delivering excellent customer service

• Wonderful team player skills

• A desire to succeed in your role

• A safety conscious mind set

• Ability to work under pressure

• Exceptional timekeeping and reliability

CLOSING DATE 10/07/2024