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Services Assistant - Terminals

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We are currently recruiting for a Fixed Term Services Assistant to join our Shoreside Passenger Operations team, at our Ferry Terminal in Southampton - working 28 hours per week until 30 September 2024. You'll be working in a unique and busy fast paced environment with an excellent opportunity to show your creativity and passion in delivering superb customer service.

 

You'll be working in a unique and busy fast paced environment with an excellent opportunity to show your creativity and passion in delivering superb customer service.

 

You will be responsible for the day-to-day running of the food and beverage offer within our terminal areas and ensuring first class service delivery.

 

You’ll need excellent face-to-face communication and customer service skills gained through significant experience within a ‘front-line’ customer orientated environment.

A hands on, proactive approach will be key to achieving the company/ department objectives.

 

Successful applicants will also need to possess excellent team player skills.

 

We can offer excellent training, experience and a full benefits package to the applicants who impress us with their customer service skills or all-round enthusiasm to develop in this exciting field.

 

Hours are worked on a rostered shift system operating over 7 days a week, including bank holidays, and will vary between early starts and late finishes.

 

What are we looking for?

  • Barista trained an advantage but not essential

  • Basic computer skills for stock ordering and cashing up processes

  • An enthusiastic attitude

  • Passion for delivering excellent customer service

  • Wonderful team player skills

  • A desire to succeed in your role

  • A safety conscious mind set

  • Ability to work under pressure

  • Exceptional timekeeping and reliability

 

 

CLOSING DATE 10/07/2024